ODRA LLC ("ODRA," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly in connection with ODRA's commercial equipment, support, service, and related business operations. This Privacy Policy explains how ODRA collects, uses, discloses, and protects information when you visit
www.odrasweeper.com , contact us, request information, request a quote or demonstration, subscribe to updates, consent to receive SMS communications, submit a form, or otherwise interact with us online.
This Privacy Policy applies to ODRA LLC's website and related online communications. It does not apply to third-party websites, platforms, or services that may be linked from our website.
1. Information We Collect
Information You Provide to Us
We may collect information that you voluntarily provide, including:
- Name.
- Company name.
- Job title.
- Email address.
- Telephone number.
- Mailing address.
- State, province, country, or other location information.
- Inquiry details and correspondence.
- Product interest information.
- Quote, demo, service, warranty, dealer, distributor, supplier, or employment-related submissions.
- SMS opt-in and communication preferences.
- Any other information you choose to provide.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical and usage information, including:
- IP address.
- Browser type.
- Device type.
- Operating system.
- Referring URLs or pages.
- Pages viewed and links clicked.
- Access dates and times.
- General website interaction data.
- Approximate location information derived from IP address.
- Information collected through cookies and similar technologies.
Information from Other Sources
We may receive information from business partners, dealers, distributors, marketing providers, trade show registrations, public sources, social media platforms, and service providers.
2. How We Use Information
We may use information to:
- Respond to inquiries and requests.
- Provide information about products, services, parts, support, warranties, or demonstrations.
- Prepare quotations, proposals, and related business communications.
- Communicate with customers, prospective customers, dealers, distributors, suppliers, and other business contacts.
- Send updates, marketing, or promotional communications where permitted by law and consistent with your choices.
- Send SMS communications where you have provided appropriate consent. Consent to receive SMS communications is not a condition of purchase.
- Operate, maintain, troubleshoot, secure, and improve our website, systems, and services.
- Analyze website traffic, trends, and performance.
- Evaluate employment, dealer, distributor, supplier, or other business relationship inquiries.
- Enforce our terms, policies, and legal rights.
- Detect, investigate, and help prevent fraud, misuse, or security incidents.
- Comply with applicable legal obligations.
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site, measure traffic, improve functionality, and support communications and marketing activities, including tools such as Google Analytics and other similar analytics or performance technologies.
You can manage certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the website.
4. How We Disclose Information
We may disclose information:
- To service providers and contractors that help operate our website, hosting environment, communications systems, analytics tools, marketing tools, customer relationship systems, or business operations.
- To affiliated entities, dealers, distributors, representatives, and business partners where reasonably necessary to respond to requests or support products and services.
- To professional advisers, auditors, insurers, financial institutions, and legal counsel.
- To government authorities, regulators, courts, law enforcement, or other parties where required by law, legal process, or to protect rights, safety, systems, property, or operations.
- In connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
ODRA does not sell personal information for monetary compensation, and ODRA does not share personal information with third parties for their own direct marketing purposes.
5. Data Security
ODRA maintains reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, loss, alteration, or disclosure. However, no method of Internet transmission or electronic storage is completely secure, and no security measure can guarantee absolute security.
6. Security Breach Notification
If ODRA determines that a security breach has occurred involving personal information, ODRA may provide notice to affected individuals, business partners, or government authorities as required by applicable law. For North Dakota residents, ODRA will address any qualifying breach notices in accordance with applicable North Dakota law.
7. Data Retention
ODRA retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to maintain business records, provide requested information or services, comply with legal, tax, accounting, warranty, contractual, and regulatory obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information and the context in which it was collected. ODRA may also retain information for commercially reasonable and lawful business purposes.
8. Your Choices
You may contact ODRA to request updates or corrections to information you previously submitted to us. You may also opt out of marketing emails by using the unsubscribe link included in those communications. ODRA will process commercially reasonable opt-out requests in accordance with applicable law, including applicable email marketing requirements.
Subject to applicable law and legitimate business needs, you may also request that ODRA delete information you have submitted through the website. ODRA may retain certain information as required or permitted by law and for legitimate business purposes.
9. Children's Privacy
This website is intended for business and general informational purposes and is not directed to children under 13 years of age. ODRA does not knowingly collect personal information online from children under 13 without legally required consent. If ODRA becomes aware that personal information has been collected from a child in a manner inconsistent with applicable law, ODRA may take steps to delete that information.
10. Cross-Border Processing
Information may be processed or stored in the United States and in other jurisdictions where ODRA or its service providers operate. By using the website or submitting information to ODRA, you understand that information may be transferred to and processed in jurisdictions that may have privacy laws different from those of your home jurisdiction.
11. Do Not Track
Our website may not respond to browser-based "Do Not Track" signals.
12. Third-Party Links
Our website may contain links to third-party websites, dealer websites, financing resources, social media pages, videos, or other external services. ODRA is not responsible for the privacy, security, or content practices of those third parties. Please review their applicable policies before providing information to them.
13. Changes to This Privacy Policy
ODRA intends for this Privacy Policy to accurately reflect its current website and information practices. If ODRA makes material changes to its practices, ODRA will update this Privacy Policy accordingly.
ODRA may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated "Last Updated" date and will become effective when posted unless otherwise stated.
This Privacy Policy is intended to describe ODRA's general website information practices and does not create contractual rights except where required by applicable law.
14. Contact Us
If you have questions about this Privacy Policy or ODRA's privacy practices, please contact:
ODRA LLC
705 South 48th Street
Grand Forks, ND 58201 USA
Cookie Notice
This Cookie Notice explains how ODRA LLC ("ODRA," "we," "us," or "our") uses cookies and similar technologies on www.odrasweeper.com. It should be read together with our Privacy Policy.
What are cookies?
Cookies are small text files that a website stores on your device when you visit. They are widely used to make websites work, to improve performance, and to provide reporting information.
Types of cookies we use
On the ODRA website, we use:
- Strictly necessary cookies - Cookies that are required for the website to function properly, support core functionality, and help keep the site secure.
- Preference / functional cookies - Cookies that help remember your choices, such as language or region, and improve your experience.
- Analytics and performance cookies - Cookies that collect information about how visitors use the website, such as which pages are visited and how users move around the site. We use this information to help improve the way our website works and to understand interest in our products and services.
Some cookies may not directly identify individual users but may relate to browser, device, or session information used in aggregate to help us understand site usage patterns.
Analytics tools
We use analytics and performance tools, including Google Analytics and similar technologies, to better understand how visitors use our website and to help us improve content and performance.
These tools may collect information such as:
- Pages visited and links clicked.
- Time spent on pages.
- Approximate location based on IP address.
- Browser and device information.
Analytics providers use their own cookies and similar technologies and maintain their own privacy practices. For more information about how Google uses cookies and data, please refer to Google's applicable privacy and cookie documentation.
How you can manage cookies
Most browsers allow you to:
- See what cookies are set.
- Delete cookies.
- Block cookies from being placed on your device.
If you block or delete certain cookies, some website features may not function properly or your preferences may not be saved.
If you are located in a jurisdiction that requires consent for non-essential cookies, your cookie choices may also be managed through a consent banner or settings tool displayed when you first visit the site.
Changes to this Cookie Notice
We may update this Cookie Notice from time to time. Any updates will be posted on this page with an updated "Last Updated" date.
Contact
If you have questions about our use of cookies, please contact:
ODRA LLC
705 South 48th Street
Grand Forks, ND 58201 USA
